Please understand that our DVDs are NOT traditional travel videos. They are Virtual Experience Videos which attempt to give the viewer a "like being there" experience. They have no narrator and no music, just the actual natural sounds you'd hear if you were walking in that location. Exception: The new River Cruise DVD Series only have Stereo music tracks.
Because our DVDs are not traditional travel videos, we ask before ordering your first DVD from us, that you watch the online video clip from that DVD. If after watching the online video, you're not completely sure our Virtual Experience DVDs are what you're looking for, why not order just one DVD to see how you like our product? You can always order more DVDs later (and over 60% of our customers do come back to order more DVDs!) Please do not order multiple DVDs as your first order unless you are certain that you understand what to expect from our unique DVDs.
Our DVDs are filmed with professional state-of-the-art High Definition Television cameras (US Standard - NTSC), edited on state-of-the-art editing systems, and duplicated and then TESTED on professional equipment to the highest standards. Our DVDs are in Standard Definition (most are in widescreen) and encoded for Regions 1, 2, and 4. All of our Downloads are in 720P High Definition.
RETURN POLICY: If you order one DVD and you find that it is not everything we've promised, we will be happy to accept the return and refund your payment in full. Sorry but we can not accept more than one returned DVD from a customer.
DEFECTIVE DVDS: OF COURSE we will replace any DVD that is defective. We do use automated testing and verification of every DVD before it is shipped so our replacement rate is extremely, extremely low. You can be assured that your DVD will play in your DVD player.